Question
I am encountering issues with streaming videos on the Bethel Online (formerly Bethel.TV), What can I do to get my watch my Bethel Online content?
Answer
When encountering a streaming issue with Bethel Online, one of the most common troubleshooting steps is to clear your cache and cookies and/or restart your computer. While this might seem like the digital version of "try turning it off and on again," clearing your cache and cookies is a crucial troubleshooting step that often resolves the issue entirely.
This article includes the following sections:
- What is your cache?
- Why should I clear my cache?
- How to clear my cache and cookies?
- Using extensions
- Using developer tools
What is my cache?
Browsers use cookies—small files containing user data—stored in your computer's cache, a temporary data storage area, to save website information. This allows web pages and their components to load more quickly.
Why should I clear my cache?
We are continually fixing, improving, and adding new features. Due to this ongoing progress, your cache and cookies can quickly become outdated, potentially leading to issues and unexpected behavior when your browser attempts to use older versions.
How to clear my cache and cookies?
Browsers are constantly updating themselves, so to ensure you’re getting the latest information, use the following links to view the current browser-specific methods for clearing your cache and cookies:
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