If you are watching a stream or video on demand on Bethel TV, but can't hear any sounds, please check the following:
- Can you hear sound from other sources? Play something from iTunes or YouTube to make sure your speakers are on and working. Make sure to try headphones too.
- Check the speaker icon on the Bethel TV player. If you look at the bottom right corner of the player and see the following icon, that means the player is muted:
Click the icon to turn the sound back on and adjust the volume.
Still not hearing sound? It's possible the video is not operating correctly. You should reach out if this problem doesn't resolve itself quickly.
If you are not hearing a sound and can confirm that the video volume is up, please submit at ticket and inform us of the problem.