General Account Questions

Getting Started

• How do I update the payment method linked to my account?
• How do I watch Bethel Online Live and on Demand?

Navigating Bethel Online

• Live Stream Schedule
• Steps on how to Navigate Bethel Online.

Technical Issues

• Resolving Content Loading Issues (Clearing Cache and Cookies)
• May I watch Bethel Online on my Smart Tv?
• Requirements & Supported Browsers
• What required internet connection to stream Bethel Online?
• Why am I having difficulty using the Bethel App to watch Bethel Online?
• Will my subscription automatically renew?

Log-In and Access Issues

• How do I reset my forgotten password?

FAQ

• How do I cancel my subscription?
• How do I change my subscription plan?
• Are Sunday Services free to stream?
• Cancellation and Refund Policy
• How do I watch Bethel Online on my Television?
• What does each subscription plan include?

Podcasts

• Where can I find your Podcast?

What's changed/ Account Questions

• Can I gift a subscription?
• How do I get to "manage my subscription" on Bethel Online?
• How do I update My Billing Information?
• I was sponsoring a family/organization subscription, what has changed for me?
• Site Migration